233Finds is a membership-based shopping community that makes shopping a little more flexible. You get to choose the items you love, receive your purchases and pay your outstanding item balance at the end of the month.To make this possible, we require a free membership registration and identity verification before you can place an order. This helps us know our members and keep the shopping experience reliable for everyone.It’s free to become a member, and getting started is simple. We’re happy to have you here!

Contact Us

For all enquiries and customer support, please use the contact form below.

Please note that our direct email, Snapchat and WhatsApp inboxes are not monitored for enquiries. All requests must be submitted through the Contact Form so they can be directed to the relevant team for review and resolution.Once your enquiry has been reviewed, a member of our customer support team will start an active chat with you on WhatsApp within 24 hours to assist you and communicate the outcome.

Explore 233Finds

Find your way around 233Finds. Explore our pages, get familiar with how everything works and find what you need.HomeShopSize ChartHow to OrderFrequently Asked QuestionsTerms & ConditionsPrivacy Policy Delivery Policy. Refund PolicyContact Us

Size Chart

Use our size guides below to help you choose the right fit. We've provided separate charts for women's dresses and men's jeans. Please check the measurements before placing your order.

Size Chart For Rompers & Dresses (cm).

Size Chart For Men’s Jeans (cm).

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Shop 233Finds

Browse our catalogues and discover your next find. Explore the available items and choose what you'd love to order.Women Dresses - GH₵390.00Women Dresses - GH₵490.00Women Rompers - GH₵250.00Women Sunglasses - GH₵150.00Men Jeans - GH₵300.00

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Women’s Dresses - GH₵390.00

How it Works

A simple guide to ordering with 233Finds, from registration to receiving your items and completing your payment. Follow each step for the details you need.

Step One - RegisterStep Two - Get Your Member IDStep Three - Choose Your Item & Place Your OrderStep Four - Pay For Delivery & Receive Your OrderStep Five - Check Your OrderStep Six - Settle Your Outstanding Item Balance

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Step One - Register to Join the 233Finds Community

To shop with 233Finds, you’ll first need to register for membership. Complete our online registration form with your personal, contact and delivery details.After submitting your membership application, you’ll be redirected to our identity verification partner to verify your Ghana Card and complete a selfie verification. You must complete this step before we can review your application.Once your application has been reviewed and approved, you’ll receive your unique Member ID which you’ll learn about in Step Two.Have questions about registration, identity verification or the information required on the application form? Find answers to some common questions here.

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Frequently Asked Questions About Registration1. Who can register with 233Finds?Anyone who lives in Accra, Ghana, and meets our registration requirements can apply for membership.2. Can I register if I am a student, unemployed or self-employed?Yes. You can apply regardless of your employment status. However, the employment information you provide may be considered at our discretion during the membership approval process.3. Can I register if I live outside Accra?Not at the moment. Our current delivery service is limited to Accra, so you must live within our delivery area to become a member.4. What information will I need to complete the registration form?You'll need your full name, email address, phone number, WhatsApp number, registered Mobile Money number, Mobile Money account holder's name and delivery details, including your Google Maps location and nearest landmark.5. Why must my Mobile Money account name match my Ghana Card name?We use your registered Mobile Money details to verify payments. For this reason, the account holder's full name must match the name on your Ghana Card.6. Can I use someone else's Mobile Money number?No. You must provide a Mobile Money number registered in your own name. Payments made from a different, unregistered number will not be accepted.7. Can I use different numbers for my phone, WhatsApp and Mobile Money?Yes. Your phone number, WhatsApp number and Mobile Money number can be different. However, each number must be active, accessible and correctly registered to your membership.8. Can I change my registered details after my membership is approved?No. Your registered email address, phone number, WhatsApp number and Mobile Money number cannot be changed after approval. You'll be expected to use these same details for your future orders and payments. Please check everything carefully before submitting your application.9. What happens if I don't complete the identity verification process?Your application cannot be reviewed until you have completed the Ghana Card and selfie verification with our verification partner.10. How long does membership approval take?Please allow 48–72 hours for your application to be reviewed after completing the registration and identity verification process.11. How will I receive my Member ID?Once your application is approved, your unique Member ID will be sent to both your registered email address and WhatsApp number.12. Can I place an order immediately after registering?No. You must first receive your Member ID. You'll need it to complete an order through our website.

Fill out the Form below

Please ensure that all the information you provide is accurate before submitting your application. Before proceeding, have your Ghana Card ready, as you will need it to complete identity verification. Once you click Submit, you'll be redirected to our verification partner, where you'll be asked to upload your Ghana Card and complete a selfie verification.

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Step Two - Receive Your Member ID

Once you've submitted your registration form and completed the Ghana Card and selfie verification, your membership application will be reviewed by 233Finds.Please allow 48–72 hours for the approval process. Once your application has been approved, you'll receive your unique Member ID through both your registered email address and WhatsApp number.Your Member ID is important, as you'll need it whenever you place an order with 233Finds. You'll learn how to use it in Step Three.Have questions about membership approval, receiving your Member ID or how to use it? Find answers to some common questions here.

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Frequently Asked Questions About Your Member ID1. How long does it take to receive my Member ID?Membership approval takes approximately 48–72 hours after you have submitted your application and completed identity verification.2. How will I know if my membership has been approved?You'll receive a notification through both your registered email address and WhatsApp number, along with your Member ID.3. Where will I receive my Member ID?Your Member ID will be sent to the email address and WhatsApp number you provided during registration.4. What should I do if I haven't received my Member ID after 72 hours?If you haven't received an update after 72 hours, please contact us through WhatsApp with your registered name and email address so we can assist you.5. What is my Member ID used for?Your Member ID identifies your membership with 233Finds. You'll need it when completing the order form on our website, together with the Item ID of the product you wish to order.6. Do I need to register again to receive another Member ID?No. You only need one approved membership. Your Member ID will be used for your future orders, so you don't need to register again each time you shop.7.What happens if my membership application is unsuccessful?
If your initial application is unsuccessful, you'll be notified and may submit a new application. Please allow 5 business days for the reapplication to be reviewed.
If your reapplication is also unsuccessful, you'll need to wait for a message from 233Finds confirming that you are eligible to reapply before submitting another application.

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Step Three – Choose Your Finds and Place an Order

Once you have your Member ID, browse our catalogues and choose an item you'd like to order. Each product has a cart button that takes you directly to the Order Form, where you can enter your Member ID and the selected item's ID.After submitting your order, you'll receive an email confirming whether your selected item is available. If available, the email will include a delivery fee payment link, which you'll learn more about in Step Four.If your selected item is unavailable, you can choose another item and submit a new order. Each member is allowed one successful order per month.Have questions about browsing our catalogues, using your Member ID or placing an order? Find answers to some common questions here.

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Frequently Asked Questions About Placing an Order1. When can I place an order?Orders can be placed from the 15th to the last day of each month.2. How do I place an order?Browse our catalogues, choose the item you want and click the Add to Cart button beneath it. You’ll be directed to the Order Form, where you’ll enter your Member ID and the selected item's ID.3. Where can I find the Item ID?The Item ID is displayed above each item, alongside its size information. Make sure you enter the correct Item ID when completing the Order Form.4. What happens after I submit the Order Form?You’ll receive an email confirming whether your selected item is available. If it is available, the email will include a link to pay the delivery fee.5. What if the item I selected is unavailable?You’ll be notified by email. You can choose another item and submit a new order.6. How many successful orders can I place each month?Each member is allowed one successful order per month.7. Can I place another order if I haven't paid the balance for my previous order?No. You must pay the outstanding balance for your previous order by the end-of-month deadline to remain eligible to place a successful order in the following month.8. Can I place an order through WhatsApp?No. All orders must be submitted through the Order Form on our website.

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Step Four - Pay for Your Delivery and Receive Your Order

Once your selected item has been confirmed as available, you'll receive an email containing a link to pay the GH₵45 delivery fee.You have 3 hours from receiving the payment email to complete the payment using the Mobile Money number registered with your 233Finds membership.Once your payment has been received and verified, your order will be confirmed and prepared for delivery the following day. You'll receive an email or WhatsApp message with your delivery details.Once you receive your order, please check that everything is in good condition. If there's a problem with your item, refer to Step Five for information on how to report it.Have questions about delivery payments, delivery arrangements or receiving your order? Find answers to some common questions here.

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Frequently Asked Questions About Deliveries & Delivery Fee Payments1. When will my order be delivered?We offer next-day delivery. Your order will be delivered the day after your delivery fee payment has been successfully verified and your order confirmed.2. How will I know when my order is on its way?You'll receive an email or WhatsApp message with your delivery details.3. Where does 233Finds deliver?We currently deliver within Accra, Ghana. Deliveries outside Accra are not available at this time.4. Do I need to be available to receive my order?Yes. You or someone authorised to receive the delivery must be available at your registered delivery address.5. Can I change my delivery address after my membership has been approved?No. Delivery addresses cannot be changed after membership approval. If you need an order delivered to a different address or to another person, they must register with 233Finds using their own details.6. What happens if nobody is available to receive my order?Your order will be returned to 233Finds, and the delivery fee will not be refunded. The item will be made available to other members again. If you still want the item, you'll need to place a new order and check whether it is available.7. What should I do if my order has not arrived on the scheduled delivery day?Please contact us directly via the Contact Form with your Member ID and order details so we can look into the delay.8. What happens if I pay the delivery fee using an unregistered Mobile Money number?Your order will be cancelled, and the delivery fee will be refunded within 14 business days.9. What happens if I don't pay the delivery fee within the 3-hour deadline?Your order will be cancelled, and the item will become available to other members again. You may submit a new order if the item is still available.10. What should I do if my item arrives damaged or there is a problem with it?Please contact us via the Contact Form on the same day you receive your order. Any item reported as damaged or problematic must be returned to 233Finds on the same day for inspection.

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Step Five – Check Your Order and Report Any Issues

Once you receive your order, carefully check your item to ensure it is in good condition and matches what you ordered.If your item arrives damaged or there is a problem with it, you must contact us via the Contact Form on the same day of delivery. Any item reported as damaged or problematic must also be returned to 233Finds on the same day for inspection.Please note that we only accept reports of damaged or problematic items that are returned within the required timeframe.Once you've checked your order, proceed to Step Six to learn about settling your outstanding item balance.Have questions about checking your item, reporting a problem or returning a damaged item? Find answers to some common questions here.

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Frequently Asked Questions About Order Issues1. What should I do if my item arrives damaged or has a problem?Contact us immediately via the Contact Form on the same day you receive your order. We will arrange for a delivery rider to collect the item and return it to us for inspection.2. Will I have to pay for the collection and return of the damaged item?No. 233Finds will arrange and cover the cost of collecting the item from your delivery address and returning it to us.3. Do I need to keep the original packaging and tags?Yes. All original tags and packaging must remain intact when the item is returned. Items without their original tags or packaging may not qualify for a refund.4. How long does the inspection take?Once we receive the returned item, we will inspect it to verify the reported issue. You will be notified of the outcome within 24 hours of receiving the item.5. What happens if the inspection confirms that my item is damaged or problematic?If the reported issue is confirmed, your original delivery fee will be refunded within 14 business days.6. Do I have to wait until I receive my refund before placing another order?No. You can place another order while waiting for your delivery fee refund, provided you meet the usual ordering requirements and the selected item is available.7. Can I return an item because I changed my mind or no longer want it?No. Returns are only accepted for items that arrive damaged or have a verified problem. We do not accept general returns or exchanges.8. What happens if I report a problem after the day of delivery?All issues must be reported immediately on the same day the item is delivered. Reports made after the delivery day will not be accepted.

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Step Six – Settle Your Outstanding Item Balance

After receiving your order, you are required to pay the full outstanding balance for your item by the last calendar day of the same month in which your order was placed. Depending on the month, this will be the 28th, 29th, 30th or 31st.You will receive a reminder via email or WhatsApp one day before the payment deadline to remind you to settle your outstanding balance.Please ensure that your payment is completed by the deadline. Members with unpaid outstanding balances will not be permitted to place any further orders until their debts have been fully settled.Have questions about your outstanding balance, payment deadline or payment arrangements? Find answers to some common questions here

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Frequently Asked Questions About Settling Outstanding Monthly Item Balances1. When exactly is my outstanding item balance due?Your full outstanding balance is due on the last calendar day of the month in which you placed your order. This means the 28th or 29th in February, the 30th in months with 30 days, and the 31st in months with 31 days.2. Will I receive a reminder before the payment deadline?Yes. We will send you a payment reminder via your registered email address or WhatsApp number one day before the deadline.3. Can I pay my outstanding balance in instalments?No. The full outstanding balance must be paid by the stated deadline. Partial payments do not count as settlement of your outstanding balance.4. What happens if I fail to pay by the deadline?You will not be permitted to place any further orders with 233Finds until your outstanding balance has been paid in full.5. Can I place another order while I still have an outstanding balance?No. You must settle your previous outstanding balance before you can place another order, regardless of whether the new order would fall within the same month or a subsequent month.6. What happens if I continue to ignore my outstanding balance?233Finds reserves the right to take appropriate steps to recover unpaid balances, including pursuing legal action where necessary.

Place your Order here

Complete the form below with your Member ID and the Item ID of the product you wish to order. Please ensure all details are correct before submitting your order.

Frequently Asked Questions

Find answers to some of the most common questions about 233Finds, from registration and ordering to delivery and payments.

FAQs - RegistrationFAQs - Member IDsFAQs - Placing an OrderFAQs - Deliveries & Delivery Fee PaymentsFAQs - Order IssuesFAQs - Settling Outstanding Monthly Item BalancesFAQs - PaymentsFAQs - Support

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Frequently Asked Questions About Contact & Support1. How can I contact 233Finds?For all enquiries and support requests, please complete the Contact Form on our website. Our team will review your enquiry and contact you via WhatsApp.2. Can I send my enquiry directly through WhatsApp?You can message us on WhatsApp, but direct messages are currently not monitored. Please use the Contact Form so your request can be directed to the relevant team.3. Why do I need to complete the Contact Form before receiving assistance?Our WhatsApp customer support team handles communication but does not investigate or resolve enquiries. The Contact Form ensures your request reaches the relevant team for review and resolution before our support team contacts you.4. How long does it take to receive a response?We aim to contact you via WhatsApp within 24 hours of receiving your completed Contact Form.5. Will I receive a response through email or WhatsApp?Our customer support team will contact you through the WhatsApp number provided in your enquiry form.6. Can I follow up on an existing enquiry?Yes. You can reply directly to the active WhatsApp conversation initiated by our customer support team.7. What information should I provide when submitting an enquiry?Please provide your full name, Member ID (if applicable), WhatsApp number and any relevant Order ID. Include enough detail for us to understand your enquiry.8. Can I submit images to support my enquiry?Yes. You can upload relevant images through the Contact Form to help explain your enquiry. Please ensure that all images are clear and visible.9. What should I do if my issue has already been resolved but I need further assistance?Please submit a new enquiry through the Contact Form on our website. Our team will review your request and contact you via WhatsApp.

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Frequently Asked Questions About PaymentsWhat payment methods does 233Finds acceptWe accept Mobile Money payments only. Payments must be made using the Mobile Money number registered with your membership.Can I use someone else’s Mobile Money number?No. Payments must come from your registered number, and the account holder’s name must match your Ghana Card. Payments from other numbers will result in order cancellation.How are payments processed?All payments are securely processed through Paystack. Please use only the payment link provided for your order.What should I do if my payment is deducted but not confirmed?Please submit an enquiry through our Contact Form including your Order ID and a screenshot of the payment notification.Can I request a refund?Refunds are only considered for items confirmed to be damaged or problematic. Please refer to Step Five for the reporting and return process.

233Finds Terms & Conditions

Last updated: October 2026---PREAMBLEThese Terms & Conditions (hereinafter referred to as "these Terms") constitute a legally binding agreement between 233Finds (hereinafter referred to as "the Company," "we," "us," or "our") and each individual who accesses, browses, registers for membership with, or places an order through the Company's platform (hereinafter referred to as the "Member," "you," or "your").By registering for membership, submitting an order, or otherwise availing yourself of the Company's services, you irrevocably acknowledge, represent, warrant, and agree that you have read, comprehended, and consent to be unconditionally bound by these Terms in their entirety. If you do not assent to these Terms in full, you are expressly prohibited from registering for membership or placing any order whatsoever.---1. MEMBERSHIP AND ELIGIBILITY1.1. Membership is gratuitous (i.e., free of charge) and constitutes an indispensable prerequisite to the placement of any order with the Company. Any person may peruse the Company's catalogues without first becoming a Member; however, the placement of orders shall be strictly reserved for approved Members.1.2. Each applicant shall be a bona fide resident of Accra, Republic of Ghana, and shall furnish accurate, complete, truthful, and non-misleading information during the registration process.1.3. All membership applications shall be subject to verification of the applicant's Ghana Card and identity verification via a selfie, conducted through the Company's designated third-party identity verification service provider.1.4. The approval or rejection of any membership application shall rest solely within the Company's absolute discretion. The submission of a membership application shall not, under any circumstances, give rise to any entitlement to, or guarantee of, approval.1.5. No individual shall hold more than one (1) approved membership account. The registration of duplicate or multiple accounts by the same individual is expressly prohibited and shall constitute a material breach of these Terms.1.6. Each Member shall register solely their own valid and operational Mobile Money account. The registered account holder's name as recorded with the Mobile Money service provider shall correspond exactly and conclusively with the name appearing on the Member's Ghana Card.1.7. Each Member bears sole and exclusive responsibility for ensuring the veracity, accuracy, and currency of their registration and contact particulars. Upon approval of membership, the registered personal particulars — including, without limitation, the email address, telephone number, WhatsApp number, and Mobile Money account details — shall be immutable and may not be modified, amended, or substituted by the Member directly. Any alteration thereto shall necessitate the completion of an entirely new membership verification process.1.8. No Member shall utilise, appropriate, or in any manner employ another person's membership particulars or payment information for the purpose of placing orders.1.9. The Company reserves the unilateral and absolute right to reject, suspend, or terminate any membership, without prior notice and without assigning any reason, where any information furnished cannot be satisfactorily verified, where any false, fraudulent, or misleading information has been provided, or where any provision of these Terms has been breached.---2. CATALOGUES AND ORDERS2.1. The Company's catalogues may be browsed by any person irrespective of membership status. Notwithstanding the foregoing, a valid and approved Member ID shall be indispensable to the submission of any order.2.2. All orders shall be submitted exclusively through the official 233Finds website via the designated Order Form. Orders transmitted through WhatsApp, electronic mail, social media platforms, or any other medium shall be null, void, and of no effect whatsoever.2.3. Orders may be placed solely during the period commencing on the fifteenth (15th) calendar day of each month and terminating on the final calendar day of that same month.2.4. Each Member shall accurately and correctly provide their unique Member ID and the relevant Item ID upon submission of any order. Any inaccuracy therein shall be the sole responsibility of the Member.2.5. Each Member shall be entitled to effectuate one (1) successful order per calendar month. An order shall be deemed successful for the purposes hereof upon confirmation by the Company that the selected item is available and upon the payment and verification of the applicable delivery fee.2.6. The mere submission of an order request shall not constitute, nor shall it guarantee, confirmation of the availability of any item. The Company shall notify the Member of the availability or unavailability of the selected item.2.7. In the event that the selected item is unavailable, the Member may select an alternative item and submit a new order. An unsuccessful order request shall not be computed against, nor diminish, the Member's monthly order entitlement.2.8. No Member having an unsettled or unpaid outstanding item balance shall be permitted to place any further orders until such time as the said balance has been settled in full.2.9. Each Member ID is unique, personal, and non-transferable to the respective approved Member, and shall not be shared, assigned, transferred, pledged, or utilised by any other person.---3. PAYMENTS3.1. The Company accepts payments exclusively via Mobile Money. No other payment method shall be recognised or accepted.3.2. All payments shall be effected strictly and exclusively through the Mobile Money account registered to the Member's approved membership. The name of the registered account holder shall correspond exactly with the name recorded on the Member's Ghana Card.3.3. All payments shall be processed securely through Paystack. Each Member shall utilise exclusively the official payment link issued by the Company for the specific payment in question.3.4. No Member shall make any payment prior to receipt of the appropriate payment link, nor shall any Member attempt to alter, modify, or manipulate the payment amount displayed on such link. Any such act shall constitute a material breach of these Terms.3.5. Any payment effected using another person's Mobile Money account or an unregistered Mobile Money number shall not be accepted and shall result in the immediate cancellation of the corresponding order, without prejudice to any other rights or remedies available to the Company.3.6. Each Member bears sole responsibility for verifying the accuracy and correctness of all payment particulars prior to the completion of any transaction.---4. OUTSTANDING ITEM BALANCE4.1. Members shall receive delivery of their ordered items prior to the settlement of the full outstanding item balance.4.2. The entire outstanding balance shall be paid in full no later than the final calendar day of the selfsame calendar month in which the order was placed.4.3. The applicable payment deadline shall be the twenty-eighth (28th), twenty-ninth (29th), thirtieth (30th), or thirty-first (31st) calendar day, as the case may be, depending upon the number of days comprised in the relevant calendar month.4.4. A payment reminder shall be dispatched to the Member's registered email address or WhatsApp number one (1) day prior to the applicable deadline.4.5. Partial payments, deferred payment arrangements, and instalment plans are expressly excluded and shall not be accepted under any circumstances. The full outstanding balance shall be paid by the deadline in a single, complete payment.4.6. No Member with an unpaid outstanding balance shall be permitted to place any further orders until the outstanding amount has been fully discharged.4.7. All outstanding amounts shall remain due, owing, and payable notwithstanding any suspension or termination of membership.4.8. Any failure to settle an outstanding balance by the applicable deadline shall entitle the Company to pursue such further recovery action as it deems appropriate, including but not limited to lawful debt recovery proceedings, without prejudice to any other rights or remedies accruing to the Company at law or in equity.---5. CANCELLATIONS AND ORDER ISSUES5.1. Once an order has been confirmed, it shall not ordinarily be subject to cancellation by the Member.5.2. The Company reserves the absolute and unilateral right to cancel any order which fails to comply with, or is otherwise inconsistent with, its membership, ordering, or payment requirements.5.3. Any Member receiving a damaged, defective, or otherwise problematic item shall submit a formal written enquiry through the Contact Form on the Company's official website forthwith, and in any event no later than the day of delivery.5.4. The reported item shall, in addition, be returned to the Company on the same day for inspection. The original tags and packaging shall remain intact, unaltered, and undamaged.5.5. The Company shall, at its own cost, arrange for a delivery rider to collect and return the reported item on the selfsame day, at no additional cost or expense to the Member.5.6. Reports and returned items which fail to satisfy the requisite timeframe and conditions set forth herein may be disqualified from consideration at the Company's sole discretion.5.7. Further particulars concerning returns and refunds shall be set out in the applicable Refund Policy, which shall be incorporated herein by reference.---6. CUSTOMER RESPONSIBILITIES6.1. Each Member bears sole and exclusive responsibility for furnishing accurate registration, identity, payment, and delivery information.6.2. Each Member shall utilise exclusively their own registered payment details and shall ensure that all payments are effected within the applicable prescribed deadlines.6.3. Each Member bears responsibility for the safekeeping and protection of their Member ID and shall not permit, enable, or facilitate the use thereof by any other person.6.4. Each Member shall comply with these Terms and with all applicable Company policies in force from time to time when utilising the services.6.5. All enquiries shall be submitted through the Contact Form on the Company's official website for assistance pertaining to membership, orders, payments, or any other matter.---7. BRAND AFFILIATION AND PRODUCT REPRESENTATION7.1. The Company is an independent shopping enterprise and shall not be deemed to be affiliated with, associated with, endorsed by, sponsored by, or officially connected to any clothing brand, designer, manufacturer, or other third-party brand whose products may appear in its catalogues, unless expressly stated otherwise in writing.7.2. All brand names, logos, trademarks, service marks, and other identifying marks displayed in the Company's catalogues are the exclusive property of their respective owners and are utilised solely for the purpose of identifying or describing the products offered.7.3. The appearance of any brand or product in a Company catalogue shall not be construed as implying any partnership, sponsorship, authorisation, licence, or endorsement by or from that brand.---8. AMENDMENTS TO THESE TERMS8.1. The Company reserves the right to review, revise, update, or otherwise amend these Terms at any time and from time to time as it deems necessary, in its sole discretion.8.2. Any amended or updated Terms shall be published on the official website, with the date of the latest revision displayed prominently thereon. The amended Terms shall take effect immediately upon such publication.8.3. Members are strongly encouraged to review these Terms periodically in order to remain apprised of and informed concerning any amendments or modifications.---9. AGREEMENT AND ACKNOWLEDGEMENT9.1. By submitting a membership application or placing an order with the Company, you hereby irrevocably confirm, acknowledge, represent, and warrant that you have read, understood, and unconditionally agreed to be bound by these Terms in their entirety.9.2. The receipt of any item prior to the payment of the full outstanding item balance shall not, under any circumstances, extinguish, diminish, or otherwise affect your obligation to settle the amount due and owing by the applicable deadline.9.3. Nothing contained herein shall be construed as intending to exclude, exclude, or limit any rights which customers may enjoy under any applicable law, statute, or regulation, all of which shall remain unaffected and in full force.---10. CONTACTFor any questions, concerns, or assistance pertaining to these Terms, membership, or orders, please submit an enquiry through the Contact Form on the Company's official website.Nota bene: Direct electronic mail, Snapchat, and WhatsApp inbox messages shall not be monitored for the receipt or handling of customer enquiries.---

233Finds Privacy Policy

Last updated: October 2026---PREAMBLE233Finds (hereinafter referred to as "the Company," "we," "us," or "our") collects, processes, and retains certain personal information of its members and users for the purposes of administering memberships, processing orders, verifying payments, and arranging deliveries. This Privacy Policy (hereinafter "this Policy") sets forth, in its entirety, the categories of personal data collected by the Company, the purposes for which such data is processed, the circumstances under which it may be disclosed to third parties, and the safeguards employed for its protection.By registering for membership or otherwise availing yourself of the Company's services, you hereby irrevocably acknowledge and consent to the data processing practices herein described.---1. CATEGORIES OF INFORMATION COLLECTEDSubject to the manner in which you utilise the Company's services, we may collect, process, and retain the following categories of personal information:1.1 Personal and Contact Information- Full legal name;
- Electronic mail address;
- Telephone number;
- WhatsApp number;
- Employment status, where voluntarily furnished during the registration process.1.2 Identity Verification Information- Ghana Card particulars;
- Selfie verification data submitted through the Company's designated identity verification service provider;
- Verification results and outcomes generated and provided by the said verification partner.1.3 Payment Information- Registered Mobile Money account number;
- Name of the Mobile Money account holder;
- Payment transaction references and payment confirmation particulars.1.4 Delivery Information- Full and complete delivery address;
- Google Maps geographic location;
- Nearest identifiable landmark;
- Contact particulars requisite for the facilitation of delivery.1.5 Membership and Order Information- Member ID;
- Membership application records and approval determinations;
- Item IDs and all associated order particulars;
- Payment status and outstanding balances;
- Historical order and transaction records.1.6 Customer Support Information- Enquiries submitted through the Company's Contact Form;
- Order and transaction references incorporated within such enquiries;
- Images and supporting documentation uploaded in connection with an enquiry;
- All relevant communications exchanged between members and the Company's customer support personnel.---2. PURPOSES FOR PROCESSING YOUR INFORMATIONThe Company processes the personal information collected for the following purposes, including but not limited to:- Reviewing and adjudicating membership applications and administering existing memberships;
- Verifying members' identities through the designated identity verification service provider;
- Issuing and administering Member IDs;
- Processing orders and ascertaining product availability;
- Verifying payments and reconciling transactions to the correct member account;
- Monitoring and tracking outstanding item balances and payment deadlines;
- Coordinating deliveries and communicating all delivery-related particulars;
- Responding to enquiries and administering customer support requests;
- Investigating payment irregularities, damaged or defective items, and any other order-related concerns;
- Detecting, preventing, and remedying fraudulent activity, misuse, and unauthorised access;
- Discharging all applicable legal, statutory, and regulatory obligations.---3. IDENTITY VERIFICATION3.1. All membership applications shall be subject to Ghana Card and selfie verification conducted through the Company's designated identity verification service provider.3.2. Upon your completion of the verification process, the information you submit shall be processed by the said verification partner for the sole purpose of confirming your identity.3.3. The Company may receive from the verification partner the verification results and such related information as is requisite for the review and adjudication of your membership application.3.4. Your identity verification information shall be processed strictly for membership verification and associated ancillary purposes. You are hereby advised to consult the verification partner's own privacy notice for complete particulars regarding its handling of the information submitted to it.---4. PAYMENT INFORMATION4.1. The Company accepts Mobile Money payments exclusively through Paystack.4.2. Your registered Mobile Money number and the account holder's name are collected and processed for the purpose of verifying payments and ensuring the accurate association of transactions with the correct member account.4.3. All payment transactions shall be processed securely through Paystack. Relevant transaction information — including, without limitation, payment references, amounts, and payment status — may be made available to the Company for order administration and payment management.4.4. The Company shall never solicit, request, or require members to submit their Mobile Money Personal Identification Numbers (PINs) through its registration forms, order forms, or any other channel.---5. DISCLOSURE AND SHARING OF YOUR INFORMATION5.1. The Company may disclose relevant personal information to third-party service providers where such disclosure is necessary for the operation of its platform and the provision of its services. Such recipients may include:* Identity verification providers: for the verification of Ghana Card particulars and selfie submissions;
* Payment service providers: for the processing of Mobile Money transactions and the confirmation of payments;
* Delivery service providers and riders: to receive the information necessary for the completion of deliveries;
* Website, database, and technology service providers: for the hosting of the Company's website, the administration of membership and order information, the processing of forms, and the general support of operations.5.2. The Company may further disclose personal information where such disclosure is mandated by applicable law, regulation, or court order, or where reasonably necessary to protect the Company's rights and legitimate interests, prevent fraud, or address misuse of its services.5.3. Under no circumstances shall the Company disclose more personal information than is reasonably necessary for the fulfilment of the relevant and specified purpose.---6. DATA SECURITY MEASURES6.1. The Company implements reasonable administrative, technical, and organisational measures to safeguard the personal information collected through its platform against unauthorised access, unauthorised disclosure, unauthorised alteration, or loss.6.2. Access to member and order information is restricted to such individuals and service providers as require access thereto for the proper discharge of their assigned responsibilities.6.3. Notwithstanding the foregoing, no system of online transmission or method of electronic storage can be guaranteed to be entirely secure, and the Company expressly disclaims any warranty of absolute security. You acknowledge and accept the inherent risks associated with the transmission of data over the internet.---7. DATA RETENTION7.1. The Company shall retain personal information for such period as is reasonably necessary to administer memberships, process orders, maintain payment records, handle enquiries, and discharge applicable legal and legitimate business requirements.7.2. Personal information which is no longer required shall be securely deleted or otherwise irreversibly disposed of, subject always to any applicable statutory record-retention obligations binding upon the Company.---8. DATA SUBJECT RIGHTS8.1. You may contact the Company to request access to your personal information held by it, or to request the rectification of any inaccurate or erroneous information.8.2. You may further make enquiries concerning the manner in which your personal information is collected, processed, or disclosed.8.3. All such requests shall be reviewed, evaluated, and actioned in accordance with applicable data protection legislation and any relevant legal or record-retention obligations.---9. THIRD-PARTY WEBSITES AND SERVICES9.1. The Company's website and services may contain hyperlinks to, or make use of, third-party websites and services.9.2. The Company bears no responsibility for, and expressly disclaims all liability in respect of, the privacy practices or content of any external websites. Members are strongly encouraged to review the privacy policies of third-party providers prior to or contemporaneously with the use of their respective services.---10. AMENDMENTS TO THIS PRIVACY POLICY10.1. The Company reserves the right to review, revise, update, or otherwise amend this Policy at any time and from time to time as it deems necessary, in its sole discretion, whether to reflect changes to its services, its information-handling practices, or applicable legal requirements.10.2. Any amended or updated version of this Policy shall be published on the official 233Finds website, with the date of the latest revision displayed prominently thereon. The amended Policy shall take effect immediately upon such publication.---11. CONTACTShould you have any questions, concerns, or requests pertaining to this Privacy Policy or the manner in which your personal information is processed, please submit an enquiry through the Contact Form on the Company's official website.Nota bene: Direct electronic mail, Snapchat, and WhatsApp inbox messages shall not be monitored for the receipt or handling of customer enquiries.---Both documents are now drafted in a consistent formal legal register, with matching defined terms ("the Company," "the Member," "hereinafter") so they read as parts of the same legal framework. Let me know if you'd like a defined-terms section added to either, or a combined legal document set.

233Finds Delivery Policy

Last updated: October 2026---PREAMBLE233Finds (hereinafter referred to as "the Company," "we," "us," or "our") endeavours to ensure that the receipt of your orders is effected in a simple, expeditious, and convenient manner. This Delivery Policy (hereinafter "this Policy") sets forth, in its entirety, the Company's delivery arrangements, the applicable delivery fees, and the conditions, obligations, and expectations attendant upon the receipt of your order.---1. DELIVERY AREA1.1. The Company presently provides delivery services exclusively within Accra, Republic of Ghana.1.2. Each Member shall furnish a complete, accurate, and precise delivery address, Google Maps geographic location, and nearest identifiable landmark during the registration process.1.3. All deliveries shall be effected strictly to the delivery address registered to the Member's approved membership.1.4. Registered delivery addresses shall be immutable upon approval of membership and may not thereafter be altered, amended, or substituted. Members requiring delivery to a different address shall procure that the intended recipient registers for membership in their own name and with their own particulars.---2. DELIVERY FEES2.1. A non-refundable delivery fee of Forty-Five Ghana Cedis (GH₵45.00) shall apply to and be payable in respect of each successful order.2.2. The delivery fee shall be paid exclusively through the official payment link dispatched to the Member's registered email address.2.3. The Member shall have a period of three (3) hours from the dispatch of the payment email within which to complete payment of the delivery fee. The said period shall be strictly observed.2.4. All payments shall be effected using the Mobile Money number registered to the Member's approved 233Finds membership, and no other payment source shall be recognised.2.5. Any payment effected using another person's Mobile Money account or an unregistered Mobile Money number shall not be accepted and shall result in the immediate cancellation of the order; the delivery fee so paid shall be refunded to the Member within fourteen (14) business days.2.6. In the event that the delivery fee is not paid in full within the three-hour payment window, the order shall be forthwith cancelled and the reserved item released, without further notice to the Member.---3. DELIVERY PROCESSING AND TIMING3.1. An order shall be prepared and processed for delivery only upon the receipt and successful verification of the delivery-fee payment by the Company.3.2. Upon verification of the said payment, the order shall be confirmed and prepared for delivery on the immediately succeeding day.3.3. All delivery particulars and updates shall be communicated to the Member through their registered email address or WhatsApp number.3.4. Each Member bears sole responsibility for ensuring that their registered contact particulars remain active, valid, and accessible, so as to enable the timely receipt of delivery notifications and updates.---4. RECEIPT OF ORDERS4.1. Each Member shall ensure that a responsible person is physically present at the registered delivery address at the time of delivery to receive the order.4.2. The Member shall further ensure that the person receiving the order is reachable through the Member's registered contact details where such contact is necessary.4.3. In the event that no person is available at the registered delivery address to receive the delivery, the item shall be returned to the Company and thereafter released, without any obligation on the part of the Company to redeliver.4.4. In such circumstances, the original delivery fee shall be forfeited and shall not be subject to refund under any circumstances.4.5. Any Member who nonetheless wishes to purchase the said item shall be required to submit an entirely new order, subject to the availability of the item and full compliance with the usual ordering requirements. A new delivery fee shall apply to such order.---5. DELIVERY DELAYS AND ENQUIRIES5.1. Should your order fail to arrive within the expected timeframe, you are required to submit a formal written enquiry through the Contact Form on the Company's official website.5.2. Such enquiry shall incorporate your Member ID and Order ID, together with a concise statement of the issue.5.3. Upon review and adjudication of your enquiry, a member of the Company's customer support team shall contact you through WhatsApp within twenty-four (24) hours.---6. DAMAGED OR PROBLEMATIC ITEMS6.1. In the event that your order arrives damaged, defective, or otherwise problematic, you must report the same through the Contact Form on the Company's website forthwith, and in any event no later than the day of delivery.6.2. The item in question must, in addition, be returned to the Company on the selfsame day for inspection. The applicable reporting, collection, and refund requirements are set out in the Company's Refund Policy, which shall be incorporated herein by reference.---7. AMENDMENTS TO THIS POLICY7.1. The Company reserves the right to review, revise, update, or otherwise amend this Policy at any time and from time to time as it deems necessary, in its sole discretion.7.2. Any amended or updated version of this Policy shall be published on the official 233Finds website, with the date of the latest revision displayed prominently thereon. The amended Policy shall take effect immediately upon such publication.---8. CONTACTShould you have any questions, concerns, or requests pertaining to deliveries, please submit an enquiry through the Contact Form on the Company's official website.Nota bene: Direct electronic mail, Snapchat, and WhatsApp inbox messages shall not be monitored for the receipt or handling of customer enquiries.---

233Finds Refund Policy

Last updated: October 2026---PREAMBLE233Finds (hereinafter referred to as "the Company," "we," "us," or "our") is committed to ensuring that its members receive their orders in satisfactory and merchantable condition. This Refund Policy (hereinafter "this Policy") sets forth, in its entirety, the circumstances under which a refund may be considered, and the mandatory procedures, timeframes, and conditions which members must observe where an item arrives damaged or is otherwise found to be problematic.---1. REFUND ELIGIBILITY1.1. Refunds shall be entertained exclusively in respect of items which, upon inspection by the Company, are duly confirmed to be damaged, defective, or otherwise problematic. No refund shall be considered in any other circumstance.1.2. General returns, exchanges, and cancellations are categorically excluded and shall not be accepted under any circumstances.1.3. All refund requests shall satisfy, in full, the reporting and return requirements set out in this Policy. Any failure to comply therewith shall render the refund request null and void.---2. REPORTING A DAMAGED OR PROBLEMATIC ITEM2.1. Any damaged or problematic item must be reported forthwith, and in any event no later than the selfsame day on which the item is delivered.2.2. All reports shall be submitted exclusively through the Contact Form on the Company's official website. Reports transmitted by any other medium shall not be recognised.2.3. Each report shall incorporate the Member's Member ID, the relevant Order ID, a clear and accurate description of the problem, and unambiguous photographs clearly depicting the issue.2.4. Any report submitted subsequent to the day of delivery shall be disqualified from consideration under this refund process.---3. ITEM COLLECTION AND RETURN3.1. Upon receipt of a report, the Company shall arrange for a delivery rider to collect the item and return it to the Company for inspection.3.2. The item shall be collected and returned to the Company no later than the selfsame day on which it was delivered. The said timeframe shall be strictly observed.3.3. All collection and return arrangements shall be effected at no additional cost or expense to the Member.3.4. All original tags and packaging shall remain intact, unaltered, and undamaged at the time of return of the item.3.5. Each Member shall make the item available for collection within the requisite timeframe. Any failure to return the item on the same day may result in the decline of the refund request, at the Company's sole discretion.---4. INSPECTION AND REFUND APPROVAL4.1. All returned items shall be subjected to inspection by the Company for the purpose of determining whether the reported damage or problem is substantiated and confirmed.4.2. A refund shall be approved only where the reported issue is duly confirmed following such inspection.4.3. Where the reported issue is confirmed, the original delivery fee of Forty-Five Ghana Cedis (GH₵45.00) shall be refunded to the Member.4.4. The approved refund shall be processed within fourteen (14) business days following confirmation of the issue.4.5. The refund shall extend exclusively to the original delivery fee. It shall not extend to, nor encompass, the price of the item or any outstanding item balance.4.6. In the event that the reported issue cannot be confirmed during inspection, the refund request may be declined at the Company's sole discretion.---5. PLACING ANOTHER ORDER5.1. Members may place a new order pending the processing of an approved refund.5.2. Any new order shall remain subject to the Company's usual membership, ordering, product availability, and payment requirements, with which full compliance is required.5.3. A new delivery fee shall apply to and be payable in respect of any subsequent order.5.4. The Company does not provide free replacement items in respect of damaged or problematic orders, under any circumstances.---6. REFUND ENQUIRIESShould you have any questions concerning a refund request or its progress, please submit an enquiry through the Contact Form on the Company's official website.Such enquiry shall incorporate your Member ID and Order ID to facilitate its review and adjudication.Upon review of your enquiry, a member of the Company's customer support team shall contact you through WhatsApp within twenty-four (24) hours.Nota bene: Direct electronic mail, Snapchat, and WhatsApp inbox messages shall not be monitored for the receipt or handling of customer enquiries.---7. AMENDMENTS TO THIS POLICY7.1. The Company reserves the right to review, revise, update, or otherwise amend this Policy at any time and from time to time as it deems necessary, in its sole discretion.7.2. Any amended or updated version of this Policy shall be published on the official 233Finds website, with the date of the latest revision displayed prominently thereon. The amended Policy shall take effect immediately upon such publication.---8. CONTACTShould you have any questions, concerns, or requests pertaining to this Refund Policy, please submit an enquiry through the Contact Form on the Company's official website.---